Natalie is an active duty Marine Sergeant and a single mom with 3 kids living in base housing. She sought transition support from the Dixon Center as she felt completely unprepared for her transition to the civilian workforce and community. Our team supported her with finding civilian housing, pro bono legal support to handle some legal challenges she was experiencing, and emotional support. For employment, Natalie received networking, communication, resume and interview skill training and support. While Natalie continues to seek employment, as she completes her final military requirements, she has gained the confidence and skills to make a smoother transition.

Sometimes all it takes is a kind, caring person who steps in to lend some expertise. A local U.S. Army veteran visiting a hospitalized friend was overheard by a staff nurse complaining that his mouth was hurting very badly. The nurse took a look and suggested that he call the Dixon Center and their partner Operation Vets THRIVE’s Community OneSource in Cincinnati right away because it turned out that he had two teeth broken down to the filling. Furthermore, the nerve on one tooth was exposed, exacerbating the pain, while the other tooth was infected.

Although the veteran had a pending case to claim service-related disability benefits due to ongoing back issues, he did not have the means of accessing or paying for dental care. Community OneSource staff contacted a local dentist who agreed to provide free dental care as a way of giving back to those who have served in the military. The dentist extracted one tooth, saved the other and prescribed medications to deal with the infection and the pain. The patient felt immediate relief and was thankful to return to his “regular” life.

Program/Administrative Manager

Sara Heidenheimer is the Program/Administrative Manager for the Dixon Center team. She is a proud Texan and received her Bachelor's of Business Administration from Angelo State University in San Angelo, Texas. Sara brings with her an array of skills in the areas of business administration, marketing, special events, and social media.

Her background includes work with the military and their families as the Newsletter Editor and Community Services Coordinator at Lincoln Military Housing in San Diego for five years. While there she produced and edited their newsletter, maintained relationships with other military affiliated organizations, and planned events large and small to enrich the lives of those in the military community. Prior to that Sara worked at the San Diego Armed Services YMCA as an Administrative Assistant and Program Coordinator where she helped facilitate and manage volunteer activities, provided outreach to military families at homecomings, and led tours of San Diego for those new to the area. 

Sara also volunteers with several different organizations, military minded as well as community minded, and has for years.  She is a proud military spouse and has been married to her husband for 17 years. He is currently serving in the United States Navy as a Chief Petty Officer. They have two sons, a dog, and a cat.  

Director of Strategic Philanthropy

Nancy Lee is the Director of Strategic Philanthropy for Dixon Center for Military and Veterans Services. She is a dynamic non-profit leader with 13 years of experience in resource development, public relations, marketing, strategic planning, and program management.

Lee began her career coordinating the largest one-day charity golf event in the nation, raising over $5.5 million dollars for 500+ charities. She has been invited to share her experience in fundraising and program development at Wake Forest University, Virginia’s Joint Leadership Council of Veterans Service Organizations, Habitat for Humanity International’s Global Conference, Furman University, and Habitat for Humanity Virginia. Lee has volunteered on numerous nonprofit committees and boards, serving as executive leader of the Julie Valentine Center’s board of directors for two years. She holds a Bachelor of Arts in Psychology from Furman University.


Colonel Duncan S. Milne is the President of Dixon Center for Military and Veterans Services. He is an experienced leader with 25 years of active duty combat and non-combat experience in the United States Marine Corps. While on active duty he primarily served as an AH-1W attack helicopter pilot.  Colonel Milne has served at the highest levels of our military and government and brings a wealth of knowledge on interagency coordination as well as executive level private sector interaction.

Colonel Milne’s career after active duty has been dedicated in service to those who have had the honor and courage to wear our nation’s military uniform. Colonel Milne is an expert in veteran and military family issues, having served with Dixon Center since 2015. Colonel Milne is the recipient of numerous combat, operational, and support awards. He holds a Bachelor of Science in Management from Rensselaer Polytechnic Institute, a Master of Military Operational Art and Science from the Air War College, and a Master of Arts in National Security and Strategic Studies from the U.S. Naval War College.

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